There are occasions where crews must turn off water to homes in order to do maintenance or to repair a break in a water main. The number of homes affected can be just a few or several dozen, depending on the location of valves. In all cases, crews will go door-to-door and attempt to make contact with each affected resident, leaving a door hanger if no one is home. In the case of a larger main break, the urgency of the situation may dictate that the water be turned off before all affected residents can be notified.
- Crews will give you estimate of the amount of time the water may be shut off. If the water will be off for an extended period of time, considering filling pitchers, sinks or bathtubs with water to use if needed.
- Make sure that all faucets are turned OFF while the water is off. A faucet left on and unattended could cause a sink to overflow when the water is turned back on. Don't forget outside faucets.