To access these services, call Family Service Madison at (608) 316-1171 or 1-866-968-7327 (Your EAP). When you wish to schedule an in-person appointment, the goal is to be able to offer you an appointment within 72 business hours, and evening appointments are available to accommodate your work schedules. Many issues can be resolved in short-term counseling through your EAP benefit. By calling, you can schedule an appointment to see a counselor or receive information on other resources.
The City of Monona's EAP is available to all employees and their immediate families. All communications between an employee and EAP personnel are confidential. No identifying or confidential information from the EAP assessment will be made known to the City of Monona. This benefit is paid for by the City, so calling the EAP is free.